Residents · Residentes

Rent, repairs, and help.

Pay rent in our secure resident portal or in person at the office. Never through a payment app or text.

Shared BBQ and patio common area with lawn and outdoor tables

After hours

After-hours emergencies: call the office at 818-403-2981. After 4:00 pm on weekdays and 3:30 pm on Saturdays, calls are forwarded. Fire, gas, or danger: call 911 first.

Questions

Answers from the Olivos office.

How and where do I pay rent, and what forms of payment do you take?

Online in the resident portal (EFT), or in person at 890 Arroyo St during office hours by personal check, cashier's check, money order, or cash.

How do I submit a maintenance request?

Submit a maintenance request anytime through the resident portal. For emergencies after hours, call 818-403-2981; calls are forwarded to our team.

What units are available, and how do I apply?

Every home we have open is on our Rentals page and in the resident portal, with photos, rent, and how to apply.

How can I build my credit by paying rent?

Olivos offers optional positive rent reporting through our resident portal, powered by Buildium. When you enroll, your on-time rent payments are reported to the credit bureaus, which can help you build your credit history. A fee applies. Please contact our office or visit the resident portal to learn more and sign up.

Tell us how we're doing

Questions, ideas, or a thank-you for the team. Your message goes straight to the Olivos office.

Repairs go through the resident portal or the office at 818-403-2981. This form is not for emergencies: for fire, gas or danger, call 911 first.

To send feedback, email Staff@olivosmgmt.com or call 818-403-2981.